Customer Support Executive -MNC Manufacturing Job In Bangalore ,Peenya

4 - 6 Years

Job Description

Responsible for : Support to production and warehouse, sales co-ordination, supply chain management
Required Education : Bachelors degree/ Diploma
Experience : 5 years of relevant experience

Work Experience : Worked in an MNC Manufacturing Organization with End to End process, Order Entry to Dispatch of Goods
Well versed with all commercial transactions related to shipment of goods.
Well versed with Export systems, process and documentation
Exposure in handling Drop Shipments & Merchant transactions
Exposure to bank payment process for Merchant transactions
Exposure to export benefits provided by Indian Government
Good Knowledge of Excel
Generate MIS reports.
Team Player
Good Communication Skills


Accurately enter and review order data as required for the Workflow process requirements maintained by the team
Ensure all relevant paperwork for processing an order is submitted and complies with order guidelines.
Ensure appropriate approvals are in place before processing an order.
Initiate a trade compliance screen process and screen orders prior to shipment.
Work closely with the order fulfilment team to provide insight on orders and help prioritize shipments.
Work with Sales and Finance on non-compliant orders and provide direction and clarity on steps to resolve order issues.
Strong understanding of historical and new orders as well as customer and partner base.
Strong understanding of our products both domestically and internationally.
Maintain accurate customer/partner billing and ship to information as well as contact/user records.

Provide support to production & Warehouse on daily dispatches.
Order Execution & Issues handling & providing visibility to customer about order status.
Follow up on outstanding payments and generate an aging report customer wise
Interact with external agencies to assist them in Customs clearance of imported products.
Co-ordinate with Logistics service providers and order fulfillment team to plan for timely shipment of materials

Salary: Not Disclosed by Recruiter

Industry:Consumer Electronics / Appliances / Durables

Functional Area:Sales, Retail, Business Development

Role Category:Pre Sales

Role:Pre Sales Consultant


Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Any Specialization, Diploma - Mechanical

Company Profile

Samvith Technologies

We are Samvith Technologies an Engineering services company run by Engineers, located at Bangalore. We have been retained by many of the MNC’s because of our capabilities in the field of Engineering Consultancy.
View Contact Details+

Recruiter Name:Sowmya

Contact Company:Samvith Technologies